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HOSPITALITY SYSTEMS

Software, websites and workflows for hotels and villas

Hotels, resorts, villas and guesthouses need reservation, guest, room, rate, payment and operational information to stay connected. The right combination may be a focused booking product, a broader ERP, a public website or custom work.

DIRECT ANSWERS

Clear answers for informed decisions.

Hospitality

What software does a small hotel need?

A small hotel usually needs a reliable reservation calendar, room and rate setup, guest records, payment or folio handling and operational reporting. It may also need a direct-booking website and carefully configured channel connectivity. The right scope depends on room count, properties, staff roles and whether finance or procurement must be connected.

Bookings

What is the difference between direct and OTA bookings?

A direct booking comes through the property's own approved path, while an OTA booking originates on an external travel marketplace. They can have different fees, payment handling, policies and data flows. Connecting channels requires supported integrations, correct mapping and controlled onboarding; a marketing claim alone does not create a live connection.

01

Operational problems to map

Technology selection should start with the real flow of work.

  • Room and rate availability
  • Reservations, guests and arrival workflows
  • Housekeeping and maintenance
  • Folios, payments and financial reporting
  • Direct-booking and channel boundaries
  • Multilingual website and enquiry requirements
02

Product fit

Two Radhe products serve different scopes.

  • Booking Manager: focused reservation operations, Direct Booking and assisted Live Channels
  • Hospitality ERP: broader operations across reservations, housekeeping, finance, procurement and reporting
  • Custom work: only when verified product scope does not fit
  • Website development: public accommodation, gallery, location and enquiry journeys

FREQUENTLY ASKED QUESTIONS

Important details before you decide.

How can a hotel manage rooms, rates, guests and payments?
Use one defined source for room and rate availability, connect each reservation to guest and payment records, assign staff roles and review exceptions consistently. The exact product should match the property's size and workflow. Data migration, taxes, currencies, payment methods and integrations must be confirmed during setup.