1. Operator and contact
The service operator is Radhe Digital Solutions Co., Ltd. (บริษัท ราเธ ดิจิทัล โซลูชั่นส์ จำกัด), a Thai limited company with registration number 0115569019587.
Registered address: 918/165 Villaggio Pracha Uthit 90, Moo 10, Nai Khlong Bang Pla Kot, Phra Samut Chedi, Samut Prakan, Thailand. Privacy requests may be sent to prashant@radhesoftware.com or made by telephone at +66 95 542 8565.
2. Information we process
We process account and contact details, company and property configuration, authorized operational records, billing identifiers, support communications, security events and technical usage information needed to provide and protect the service.
Payment card details are collected and processed by Stripe. Radhe Digital Solutions does not store full payment-card numbers or card security codes in Radhe Hospitality ERP.
3. Purposes and lawful use
Information is used to register and authenticate users, establish company workspaces, deliver subscribed functionality, process billing, provide support, prevent misuse, maintain audit records and meet applicable legal obligations.
We limit access to authorized personnel and service processes based on role, company membership and operational need.
4. Service providers and international processing
The service uses infrastructure and payment providers including Supabase, Vercel and Stripe. Information may be processed in locations where these providers operate, subject to their security and data-protection commitments and applicable law.
We do not sell customer personal information. We disclose information only as needed to operate the service, follow customer instructions, protect rights and security, or comply with law.
5. Retention, security and rights
We retain information for as long as needed to provide the service, maintain accounting and audit integrity, resolve disputes and meet legal requirements. Retention periods depend on the record type and applicable obligations.
Customers and individuals may contact us to request access, correction, restriction or deletion where applicable. Some financial, security and audit records cannot be altered or deleted when retention or integrity requirements apply.